Internal Communications
Document Types
Status Report
# [Project Name] Status Report
**Date:** [Date]
**Author:** [Name]
**Status:** 🟢 On Track / 🟡 At Risk / 🔴 Blocked
## Summary
[2-3 sentence overview]
## Progress This Week
- Completed: [items]
- In Progress: [items]
- Blocked: [items with owners]
## Key Metrics
| Metric | Target | Actual | Trend |
|--------|--------|--------|-------|
| [Metric] | [Target] | [Actual] | ⬆️/➡️/⬇️ |
## Next Week
- [Planned items]
## Risks & Mitigations
| Risk | Impact | Mitigation | Owner |
|------|--------|------------|-------|
| [Risk] | H/M/L | [Action] | [Name] |
## Asks
- [Any blockers needing escalation]
Leadership Update
# [Team] Update - [Date]
## TL;DR
[One paragraph executive summary - the only thing busy execs will read]
## Wins
- [Key accomplishment with impact]
- [Key accomplishment with impact]
## Challenges
- [Challenge]: [What we're doing about it]
## Key Decisions Needed
1. [Decision]: [Context, options, recommendation]
## Metrics Dashboard
[Include 3-5 key metrics with trends]
Incident Report
# Incident Report: [Title]
**Severity:** P0/P1/P2/P3
**Duration:** [Start] - [End]
**Impact:** [User/revenue impact]
**Status:** Resolved/Monitoring/Active
## Timeline
| Time (UTC) | Event |
|------------|-------|
| [Time] | [What happened] |
## Root Cause
[Clear explanation of what went wrong]
## Resolution
[What was done to fix it]
## Action Items
| Item | Owner | Due Date | Status |
|------|-------|----------|--------|
| [Action] | [Name] | [Date] | ⬜/✅ |
## Lessons Learned
- [What we learned]
- [What we'll do differently]
All-Hands Announcement
# [Announcement Title]
Hey team,
[Opening that sets context]
**What's happening:** [Clear, simple explanation]
**Why it matters:** [Impact and benefits]
**What you need to do:** [Specific actions if any]
**Timeline:**
- [Date]: [Milestone]
- [Date]: [Milestone]
**Questions?** [Where to ask]
[Sign-off]
Writing Principles
- Lead with the bottom line - Busy readers skim
- Be specific - Numbers > adjectives
- Own problems - "We missed" not "It was missed"
- Action-oriented - Every problem has a next step
- Appropriate tone - Match urgency to content
