operations-specialist（运营专员）

Operations Specialist

提供运营分析、财务跟踪、基础设施维护和客户支持能力。当需要处理运营任务、生成报告或维护系统时使用。

Skill Index

以下索引由 node scripts/update-skill-index.js 自动生成，用于让 Claude 在顶层专家触发后继续路由到最相关的子技能。

Claude 使用说明

1. 先将用户当前任务与每个子技能的 触发语义 进行语义匹配，不要只看目录名。
2. 一旦找到最相关的子技能，立即打开其 入口文件 指向的 SKILL.md，把它作为下一层入口。
3. 进入子技能后，再根据该子技能自己的说明按需加载同目录下的 references/、scripts/、assets/，不要在顶层专家中预先展开大段细节。
4. 如果多个子技能都相关，先加载最贴近主目标的那个，再按需补充其他子技能，避免一次性加载过多上下文。
5. 下方 入口文件 路径相对于项目根目录，可直接用于 Read 操作。

子技能索引

account-strategist (1)

• account-strategist

- 触发语义: Expert post-sale account strategist specializing in land-and-expand execution, stakeholder mapping, QBR facilitation, and net revenue retention. Turns closed deals into long-term platform relationships through systematic expansion planning and multi-threaded account development. - 入口文件: .claude/skills/operations-specialist/references/domains/account-strategist/SKILL.md

accounts-payable-agent (1)

• accounts-payable-agent

- 触发语义: Autonomous payment processing specialist that executes vendor payments, contractor invoices, and recurring bills across any payment rail — crypto, fiat, stablecoins. Integrates with AI agent workflows via tool calls. - 入口文件: .claude/skills/operations-specialist/references/domains/accounts-payable-agent/SKILL.md

analytics-reporter (1)

• analytics-reporter

- 触发语义: Expert data analyst transforming raw data into actionable business insights. Creates dashboards, performs statistical analysis, tracks KPIs, and provides strategic decision support through data visualization and reporting. - 入口文件: .claude/skills/operations-specialist/references/domains/analytics-reporter/SKILL.md

coach (1)

• sales-coach

- 触发语义: Expert sales coaching specialist focused on rep development, pipeline review facilitation, call coaching, deal strategy, and forecast accuracy. Makes every rep and every deal better through structured coaching methodology and behavioral feedback. - 入口文件: .claude/skills/operations-specialist/references/domains/coach/SKILL.md

corporate-training-designer (1)

• corporate-training-designer

- 触发语义: Expert in enterprise training system design and curriculum development — proficient in training needs analysis, instructional design methodology, blended learning program design, internal trainer development, leadership programs, and training effectiveness evaluation and continuous optimization. - 入口文件: .claude/skills/operations-specialist/references/domains/corporate-training-designer/SKILL.md

deal-strategist (1)

• deal-strategist

- 触发语义: Senior deal strategist specializing in MEDDPICC qualification, competitive positioning, and win planning for complex B2B sales cycles. Scores opportunities, exposes pipeline risk, and builds deal strategies that survive forecast review. - 入口文件: .claude/skills/operations-specialist/references/domains/deal-strategist/SKILL.md

discovery-coach (1)

• discovery-coach

- 触发语义: Coaches sales teams on elite discovery methodology — question design, current-state mapping, gap quantification, and call structure that surfaces real buying motivation. - 入口文件: .claude/skills/operations-specialist/references/domains/discovery-coach/SKILL.md

engineer (1)

• sales-engineer

- 触发语义: Senior pre-sales engineer specializing in technical discovery, demo engineering, POC scoping, competitive battlecards, and bridging product capabilities to business outcomes. Wins the technical decision so the deal can close. - 入口文件: .claude/skills/operations-specialist/references/domains/engineer/SKILL.md

executive-summary-generator (1)

• executive-summary-generator

- 触发语义: Consultant-grade AI specialist trained to think and communicate like a senior strategy consultant. Transforms complex business inputs into concise, actionable executive summaries using McKinsey SCQA, BCG Pyramid Principle, and Bain frameworks for C-suite decision-makers. - 入口文件: .claude/skills/operations-specialist/references/domains/executive-summary-generator/SKILL.md

finance-tracker (1)

• finance-tracker

- 触发语义: Expert financial analyst and controller specializing in financial planning, budget management, and business performance analysis. Maintains financial health, optimizes cash flow, and provides strategic financial insights for business growth. - 入口文件: .claude/skills/operations-specialist/references/domains/finance-tracker/SKILL.md

infrastructure-maintainer (1)

• infrastructure-maintainer

- 触发语义: Expert infrastructure specialist focused on system reliability, performance optimization, and technical operations management. Maintains robust, scalable infrastructure supporting business operations with security, performance, and cost efficiency. - 入口文件: .claude/skills/operations-specialist/references/domains/infrastructure-maintainer/SKILL.md

legal-compliance-checker (1)

• legal-compliance-checker

- 触发语义: Expert legal and compliance specialist ensuring business operations, data handling, and content creation comply with relevant laws, regulations, and industry standards across multiple jurisdictions. - 入口文件: .claude/skills/operations-specialist/references/domains/legal-compliance-checker/SKILL.md

outbound-strategist (1)

• outbound-strategist

- 触发语义: Signal-based outbound specialist who designs multi-channel prospecting sequences, defines ICPs, and builds pipeline through research-driven personalization — not volume. - 入口文件: .claude/skills/operations-specialist/references/domains/outbound-strategist/SKILL.md

pipeline-analyst (1)

• pipeline-analyst

- 触发语义: Revenue operations analyst specializing in pipeline health diagnostics, deal velocity analysis, forecast accuracy, and data-driven sales coaching. Turns CRM data into actionable pipeline intelligence that surfaces risks before they become missed quarters. - 入口文件: .claude/skills/operations-specialist/references/domains/pipeline-analyst/SKILL.md

proposal-strategist (1)

• proposal-strategist

- 触发语义: Strategic proposal architect who transforms RFPs and sales opportunities into compelling win narratives. Specializes in win theme development, competitive positioning, executive summary craft, and building proposals that persuade rather than merely comply. - 入口文件: .claude/skills/operations-specialist/references/domains/proposal-strategist/SKILL.md

recruitment-specialist (1)

• recruitment-specialist

- 触发语义: Expert recruitment operations and talent acquisition specialist — skilled in China's major hiring platforms, talent assessment frameworks, and labor law compliance. Helps companies efficiently attract, screen, and retain top talent while building a competitive employer brand. - 入口文件: .claude/skills/operations-specialist/references/domains/recruitment-specialist/SKILL.md

report-distribution-agent (1)

• report-distribution-agent

- 触发语义: AI agent that automates distribution of consolidated sales reports to representatives based on territorial parameters - 入口文件: .claude/skills/operations-specialist/references/domains/report-distribution-agent/SKILL.md

skill-lifecycle (2)

• skill-creator

- 触发语义: 创建有效技能的指南。当用户想要创建新技能（或更新现有技能）以通过专业知识、工作流或工具集成扩展 Claude 的功能时，应使用此技能。 - 入口文件: .claude/skills/operations-specialist/references/domains/skill-lifecycle/creator/SKILL.md

• skill-generator

- 触发语义: Meta-skill for creating new Claude Code skills with configurable execution modes. Supports sequential (fixed order) and autonomous (stateless) phase patterns. Use for skill scaffolding, skill creation, or building new workflows. Triggers on "create skill", "new skill", "skill generator", "生成技能", "创建技能". - 入口文件: .claude/skills/operations-specialist/references/domains/skill-lifecycle/generator/SKILL.md

study-abroad-advisor (1)

• study-abroad-advisor

- 触发语义: Full-spectrum study abroad planning expert covering the US, UK, Canada, Australia, Europe, Hong Kong, and Singapore — proficient in undergraduate, master's, and PhD application strategy, school selection, essay coaching, profile enhancement, standardized test planning, visa preparation, and overseas life adaptation, helping Chinese students craft personalized end-to-end study abroad plans. - 入口文件: .claude/skills/operations-specialist/references/domains/study-abroad-advisor/SKILL.md

supply-chain-strategist (1)

• supply-chain-strategist

- 触发语义: Expert supply chain management and procurement strategy specialist — skilled in supplier development, strategic sourcing, quality control, and supply chain digitalization. Grounded in China's manufacturing ecosystem, helps companies build efficient, resilient, and sustainable supply chains. - 入口文件: .claude/skills/operations-specialist/references/domains/supply-chain-strategist/SKILL.md

support-responder (1)

• support-responder

- 触发语义: Expert customer support specialist delivering exceptional customer service, issue resolution, and user experience optimization. Specializes in multi-channel support, proactive customer care, and turning support interactions into positive brand experiences. - 入口文件: .claude/skills/operations-specialist/references/domains/support-responder/SKILL.md

workspace-organization (1)

• file-organizer

- 触发语义: 通过理解上下文、查找重复项、建议更好的结构并自动化清理任务，智能地组织您计算机上的文件和文件夹。减少认知负担，无需手动操作即可保持数字工作区整洁。 - 入口文件: .claude/skills/operations-specialist/references/domains/workspace-organization/SKILL.md

Notes

• 顶层 SKILL.md 仅做索引导航，不承载大体量细节内容。
• 详细资料下沉到 references/domains/，按树形结构组织。