marketing-social-media（营销社交媒体）

Social Media Marketing (Operational Skill)

This skill contains actionable, non-theoretical operational systems for sustainable social media marketing across LinkedIn, TikTok, Meta (FB/IG), YouTube, and X.

Structure: Core social media principles first. AI-specific automation in clearly labeled "Optional: AI / Automation" sections.

Scope note: For email outreach and lead generation, see marketing-leads-generation. For SEO, see marketing-seo-complete.

How to use this skill

• Default workflow: pick goal -> pick 1-2 platforms -> set a sustainable cadence -> publish -> engage daily -> review weekly -> iterate monthly.
• Use assets/ for ready-to-run templates; use references/ for deep dives (platform, paid, community, AI governance).
• For time-sensitive platform changes, use the Trend Awareness Protocol.

Core: Platform-Agnostic Principles

These principles apply regardless of platform. Master them before platform-specific tactics.

The 3 Pillars

Audience-First Thinking

Format Selection by Goal

Cadence Guidelines

Start with a cadence you can sustain for 8-12 weeks without sacrificing quality.

Core: Content Typology

Every post should map to one of these types. Mix types across your content calendar.

Do (Content Mix)

• Plan content mix monthly, not post-by-post
• Lead with educational; end week with proof or community
• Test different type ratios for your audience
• Repurpose across types (educational -> narrative)

Avoid (Content Mix)

• Mostly promotional content (looks like spam)
• All educational (no personality, no engagement)
• Random posting without type intention
• Copying competitor content 1:1

Core: Engagement Quality vs Vanity Metrics

What to Track (Quality)

What to Ignore (Vanity)

Do (Metrics)

• Track engagement rate, not raw likes
• Monitor save rate as quality signal
• Measure conversion from social (UTMs, ask "how did you hear about us")
• Compare metrics to your own baseline, not others

Avoid (Metrics)

• Buying followers or engagement
• Chasing viral at expense of relevance
• Ignoring negative engagement signals (unfollows, hides)
• Reporting vanity metrics to stakeholders

Core: Revenue Attribution & ROI

Transform social from cost center to revenue driver by measuring business impact.

Quick Implementation

1. UTM discipline: utm_source, utm_medium, utm_campaign, utm_content, utm_term on all links
2. CRM integration: Pass UTM data on conversion, tag closed deals with source
3. Cohort analysis: Compare LTV by acquisition source
4. Attribution model: Choose first-touch (awareness) or position-based (balanced)

Key Benchmarks

For detailed frameworks, scorecards, and reporting templates, see references/revenue-attribution-framework.md.

Core: Social -> Site -> Conversion Flows

Social media is rarely the conversion point. Design the flow:

Social Post -> Link/Bio -> Landing Page -> Conversion

OR

Social Post -> DM/Comment -> Conversation -> Conversion

OR

Social Post -> Lead Magnet -> Email Nurture -> Conversion

Flow Design Checklist

Use content-distribution-plan.md to plan search + social distribution for each piece of content.

Do (Conversion Flows)

• Test bio link vs in-post link
• Use UTM parameters to track social -> site
• Optimize landing page for mobile-first reading and fast load
• Retarget engaged users who didn't convert

Avoid (Conversion Flows)

• Generic bio links that don't change
• No tracking on social traffic
• Desktop-first landing pages
• Sending cold traffic straight to purchase

Core: Community Management Basics

Response Time Standards

Moderation Principles

Do (Community)

• Respond to every real comment (first week especially)
• Ask follow-up questions to drive discussion
• Highlight community members (reshare, mention)
• Set community guidelines for owned spaces

Avoid (Community)

• Ignoring comments (signals you don't care)
• Deleting all criticism (looks like hiding)
• Generic copy-paste responses
• Letting trolls derail conversations

Platform Fit Notes (2026)

For detailed platform-specific guidance, see:

• references/linkedin-engagement-patterns.md
• references/tiktok-best-practices.md
• references/instagram-best-practices.md
• references/youtube-best-practices.md
• references/reddit-marketing-strategy.md
• references/pinterest-strategy.md
• references/social-commerce-2026.md

Use this skill when the user asks for:

• content ideas, calendars, scripts, hooks
• ad creative templates
• growth frameworks
• optimization workflows
• paid social setup and scaling
• copywriting requests
• community management
• performance audits
• revenue attribution and ROI measurement
• influencer program ROI
• community value calculation
• brand lift studies

Decision Trees

Paid Social: Low CTR -> Refresh hook/creative | Clicks ok, CVR low -> Fix landing page | Costs rising -> Refresh creative
Organic: Inconsistent -> Set sustainable cadence | Low engagement -> Improve value density | Low clicks -> Strengthen CTA
Community: Spam rising -> Enforce guidelines | Low retention -> Add rituals | Negative sentiment -> Acknowledge publicly

Navigation

References (Deep Dives)

Templates

Related Skills

• ../product-management/SKILL.md - Product positioning, GTM
• ../software-frontend/SKILL.md - Landing pages, conversion optimization
• ../ai-ml-data-science/SKILL.md - CTR/CVR modeling, segmentation

External Resources

See data/sources.json for official documentation across Google Ads, Meta, TikTok, YouTube, and platform analytics (automation sources are tagged optional).

Safety and compliance (required)

• Follow each platform's policies and ad standards; verify disclosure requirements for sponsored/branded content in your market.
• Do not recommend buying followers/engagement, deceptive tactics, or automation that impersonates humans.
• Avoid storing or sharing personal data; use aggregated metrics and consent-based tracking.

Optional: AI / Automation

Note: Core social media fundamentals above work without AI tools. This section covers optional automation capabilities.

Scheduling & Publishing

AI Content Assistance

Moderation & Monitoring

Do (AI/Automation)

• Use scheduling to maintain consistency when you can't post live
• Test AI-generated hooks/captions against human-written
• Automate monitoring, not engagement (replies should be human)
• Label AI-generated content where required by platform

Avoid (AI/Automation)

• Full automation of replies/DMs (obvious, damages trust)
• AI content without human review (brand voice, factual accuracy)
• Over-relying on AI ideation (becomes generic)
• Ignoring platform policies on AI content disclosure

See references/ai-marketing-governance.md for AI governance framework.

Collaboration Notes

With Product

• Launch coordination: Social amplification for product launches
• Feature education: Tutorial content for new features
• User feedback: Social comments/DMs = product insights
• Community features: Product roadmap for community needs

With Sales

• Social selling support: Content for sales team to share
• Lead alerts: DMs and comments with buying signals -> Sales
• Case studies: Sales wins -> Social proof content
• Event promotion: Webinars, demos, conferences

With Engineering

• Social embeds: Share buttons, social proof widgets
• API integrations: CRM sync, lead capture from social
• Analytics setup: UTM handling, conversion tracking
• Page performance: Social traffic = mobile traffic = fast pages

With Design

• Visual templates: Consistent brand assets across platforms
• Video production: Reels, TikToks, YouTube Shorts
• Carousel design: LinkedIn, Instagram carousel templates
• UGC guidelines: Brand guidelines for community content

Trend Awareness Protocol

IMPORTANT: When users ask time-sensitive recommendation questions about social media marketing, verify current platform changes before answering.

• If a WebSearch tool is available, use it.
• Prefer official docs and policy pages listed in data/sources.json, then validate with up-to-date reporting.
• If you cannot use WebSearch, state that you are using stable principles and propose an experiment plan to validate assumptions.

Trigger Conditions

• "What's the best social media strategy for 2026?"
• "What should I focus on for [LinkedIn/TikTok/Instagram]?"
• "What's trending on [platform]?"
• "Current best practices for [Reels/Shorts/Stories]?"
• "Is [platform/format] still relevant in 2026?"
• "How has the [LinkedIn/TikTok/Instagram] algorithm changed?"
• "What content format works best on [platform]?"

Required Searches

1. Search: "social media marketing trends 2026"
2. Search: "[LinkedIn/TikTok/Instagram] algorithm 2026"
3. Search: "[platform] best practices January 2026"
4. Search: "social media engagement trends 2026"

What to Report

After searching, provide:

• Current landscape: What platforms/formats work NOW
• Emerging trends: New features or platforms gaining traction
• Deprecated/declining: Strategies or formats losing effectiveness
• Recommendation: Based on fresh data, not just static knowledge

Example Topics (verify with fresh search)

• Platform algorithm changes (LinkedIn, TikTok, Instagram, X)
• New content formats (Threads, Notes, Shorts features)
• Creator economy trends and monetization
• AI content creation tools for social
• Community features and engagement patterns
• Cross-platform posting best practices

International Markets

This skill covers global platforms (Meta, LinkedIn, TikTok). For regional platforms:

If your query mentions regional platforms or specific countries, also use marketing-geo-localization.

Anti-Patterns