- name
- hubspot-community
- description
- Research HubSpot Community profiles, boards, unanswered threads, leaderboards, and Community Champion opportunities to identify visibility patterns and produce non-spam participation plans, reply drafts, and scorecards. Use when the user mentions HubSpot Community, Community Champions, Community Champion Opportunities, unanswered HubSpot threads, profile signals, leaderboards, earning visibility, or wants a HubSpot Community playbook or skill.
HubSpot Community
Use this skill when the task is about winning visibility on HubSpot Community through higher-quality participation, not automation.
Guardrails
- Do not automate posting, liking, upvoting, commenting, or any spammy behavior.
- Prefer public profile, board, and leaderboard pages. If a page needs login, say what is blocked and continue with public sources.
- When Champion guidance is relevant, read references/champion-opportunities.md.
- If drafting content that may be AI-assisted, note that Champion guidance asks for disclosure and accuracy review before publishing.
Default workflow
- Clarify the objective.
- Common goals: competitor teardown, daily opportunity scan, reply drafting, leaderboard benchmarking, Champion opportunity review.
- Gather profile signals.
- Use https://community.hubspot.com/t5/user/viewprofilepage/user-id/<id>. - Capture member-since date, solutions, replies, upvotes received, ideas, badges, bio, and visible activity. - Review the recent, Most Upvotes, and Accepted Solutions tabs. - Sample at least 3 recent threads and 3 high-signal contributions.
- Gather current opportunity sources.
- Inspect the target boards directly. - Use unanswered-thread shortcuts from references/champion-opportunities.md instead of relying on flaky board filters. - Review the Community Champion Opportunities board when the user cares about points, visibility, or official priorities.
- Analyze what is working.
- Look for response speed, board mix, answer structure, follow-up behavior, accepted solutions, and recurring themes. - Separate durable patterns from one-off campaign prompts.
- Produce an actionable output.
- Default report sections: Target activity, Opportunities today, Suggested replies/posts, and Progress scorecard. - If access is blocked, add a short Blocked / data limits note and give the best next actions.
What to optimize for
- Prioritize fresh threads with clear business consequences, usually under 48 hours old and with low reply counts.
- Higher quality beats higher volume. Strong replies usually include:
- direct recommendation - rationale or tradeoff - concrete implementation steps - validation or fallback path
- Focus first on boards where operators need real help, for example CRM, workflows, reporting, sales email, and high-intent marketing questions.
- When benchmarking a strong competitor, note whether they:
- answer quickly - simplify decisions - stay in-thread for follow-up - convert replies into accepted solutions - use signatures or calls to mark the answer as a solution
HubSpot-specific sources
- Profile pages for signal collection
- Board homepages for recent questions
- Unanswered topic pages from the Champion shortcuts reference
- Community Champion Opportunities board for official visibility and point incentives
- Community leaderboard for benchmarking recognized contributors
Output patterns
- For competitor analysis: compare board focus, response shape, accepted-solution behavior, and visible brand signals.
- For daily planning: recommend a small number of high-conviction replies and one thought-leadership post, not broad activity quotas.
- For draft generation: write replies that are specific enough to be useful, but never submit them automatically.