culture-architect（文化建筑师）

Culture Architect

Culture is what you DO, not what you SAY. This skill builds culture as an operational system -- observable behaviors, measurable health, and rituals that scale from 5 people to 500.

Keywords

culture, company culture, values, mission, vision, culture code, cultural rituals, culture health, values-to-behaviors, founder culture, culture debt, value-washing, culture assessment, culture survey, psychological safety, culture scaling, engagement, eNPS, remote culture, hybrid culture, culture clash, employer brand, onboarding culture, performance culture, recognition

Core Principle

Culture = (What you reward) + (What you tolerate) + (What you celebrate)

If your values say "transparency" but you punish bearers of bad news, your real value is "optics." Culture is not aspirational. It is descriptive. The work is closing the gap between stated and actual.

Culture Diagnostic Decision Tree

START: "How is our culture?"
  |
  v
[Run the Values Audit]
  Ask: "What did the last person who got promoted demonstrate?"
  |
  +-- Answer matches stated values --> Values are real. Check transmission.
  |     |
  |     v
  |   [Can a 30-day employee describe the culture accurately?]
  |     +-- YES --> Culture is operational. Maintain and evolve.
  |     +-- NO  --> Transmission gap. Fix onboarding and rituals.
  |
  +-- Answer differs from stated values --> Values are performative.
        |
        v
      [Do leaders model the real (non-stated) values?]
        +-- YES --> Rewrite values to match reality, then iterate.
        +-- NO  --> Deeper problem: no coherent culture exists. Build from scratch.

Framework 1: Mission / Vision / Values Workshop

Mission (Why We Exist)

Vision (What Winning Looks Like)

Values (What We Actually Do)

Framework 2: Values-to-Behaviors Translation

This is the work that makes values operational. Every value needs concrete behavioral anchors.

Translation Workshop (90 minutes)

For each value:
  Step 1: State the value in 2-3 words
  Step 2: Ask "How would a new hire know we live this on day 30?"
  Step 3: Write 3 observable behaviors that prove this value
  Step 4: Write 3 behaviors that violate this value
  Step 5: Ask "What does this value cost us? What's the trade-off?"
  Step 6: If no trade-off exists, it's not a value -- it's a platitude

Output: Value card with behaviors, violations, and trade-offs

Framework 3: Culture Code Creation

A culture code is a public document that describes how you operate. It should attract the right people and repel the wrong ones.

Culture Code Structure

Culture Code Anti-Patterns

Framework 4: Culture Health Assessment

Run quarterly. Anonymous. 8-12 questions maximum.

Core Assessment Dimensions

Score Interpretation and Response

eNPS Integration

eNPS Question: "On a scale of 0-10, how likely are you to recommend
this company as a place to work?"

Promoters (9-10)    - Detractors (0-6)   = eNPS
-----------------------------------------
> 50  = Exceptional
30-50 = Good
10-30 = Acceptable
0-10  = Concerning
< 0   = Crisis

Framework 5: Cultural Rituals by Stage

Rituals are the delivery mechanism for culture. What works at 10 people breaks at 100.

Ritual Matrix

Ritual Design Template

Framework 6: Culture Debt

Culture debt accumulates like technical debt: small compromises that compound.

Culture Debt Inventory

Culture Debt Decision Tree

START: Culture debt identified
  |
  v
[Is it actively causing harm?]
  |
  +-- YES --> [Is the cost of fixing it < cost of keeping it?]
  |            |
  |            +-- YES --> Fix immediately. This week.
  |            +-- NO  --> Fix within 30 days. Plan the transition.
  |
  +-- NO  --> [Will it compound if ignored for 6 months?]
              |
              +-- YES --> Schedule fix within 90 days
              +-- NO  --> Document and monitor quarterly

Remote and Hybrid Culture

Remote Culture Operating Principles

Hybrid Meeting Rules

Red Flags

• Values posted on wall, never referenced in reviews or decisions
• Star performers protected from cultural standards -- destroys credibility
• Leaders who "don't have time" for culture rituals -- signals culture isn't a priority
• New hires feel culture is "different than advertised" -- culture code is fiction
• No mechanism to raise cultural concerns safely -- problems go underground
• Culture survey results not shared with team -- breeds distrust
• Same values for 5+ years despite major scaling -- values are stale
• Founders exempt from cultural norms -- "do as I say, not as I do"
• No consequences for value violations -- values are suggestions, not standards
• Culture committee is all HR, no peers -- becomes compliance, not culture

Integration with C-Suite

Proactive Triggers

• eNPS declining 2+ quarters -- investigate root cause before it becomes attrition
• Rapid hiring (> 30% headcount growth in a quarter) -- culture transmission at risk
• M&A announced -- culture integration plan needed immediately
• Star performer exhibiting toxic behavior -- address within 1 week or culture debt compounds
• Values haven't been reviewed in 2+ years -- schedule values refresh workshop
• Remote team growing without intentional culture design -- isolation and drift risk
• Exit interviews mention "culture" as departure reason -- pattern analysis needed

Output Artifacts

Tool Reference

1. culture_survey_analyzer.py

Analyzes culture health survey results across 8 dimensions (psychological safety, clarity, fairness, growth, trust, recognition, belonging, autonomy). Calculates dimension scores, overall health rating, identifies strengths and risks, and generates action recommendations.

python scripts/culture_survey_analyzer.py --input survey_data.json --json
python scripts/culture_survey_analyzer.py --input survey_data.json

2. values_alignment_scorer.py

Scores alignment between stated values and observed behaviors using the Competing Values Framework quadrants (Clan, Adhocracy, Market, Hierarchy). Detects gaps between current and desired culture, identifies value-washing risks, and recommends alignment actions.

python scripts/values_alignment_scorer.py --input values_data.json --json
python scripts/values_alignment_scorer.py --input values_data.json

3. engagement_tracker.py

Tracks employee engagement metrics over time including eNPS, survey scores, participation rates, and retention correlation. Detects trends, flags declining dimensions, and generates quarterly engagement reports.

python scripts/engagement_tracker.py --input engagement_data.json --json
python scripts/engagement_tracker.py --input engagement_data.json

Troubleshooting

Success Criteria

• Culture health score above 70% across all 8 assessment dimensions
• eNPS above 30 (Good) sustained across 4 consecutive quarters
• Values-to-behaviors translation completed for all stated values with observable anchors
• 30-day employees can accurately describe the culture without prompting
• Culture debt inventory reviewed quarterly with no "Critical" items unaddressed for more than 30 days
• Survey participation rate above 80% indicating trust in the feedback process
• Zero cultural standard exceptions for high performers (no "brilliant jerk" tolerance)

Scope & Limitations

In scope: Mission/vision/values workshop facilitation, values-to-behaviors translation, culture code creation, culture health assessment (8-dimension survey, eNPS), cultural rituals design by company stage, culture debt identification and management, remote/hybrid culture operating principles, M&A culture integration planning, and Competing Values Framework assessment.

Out of scope: HR policy creation (use hr-operations/), compensation and benefits design (use chro-advisor), DEI program management, employee relations and conflict resolution, performance management system design, and organizational restructuring (use coo-advisor). Tools analyze survey and engagement data; continuous culture monitoring requires integration with HR platforms.

Limitations: Culture assessment depends on honest survey responses; low participation rates (<50%) or fear of retaliation invalidate results. The Competing Values Framework provides a useful map but oversimplifies the complexity of real organizational culture. Culture change is slow (12-24 months for meaningful shifts); tools measure progress but cannot accelerate the human change process. M&A culture integration assessments are predictive, not deterministic.

Integration Points

• chro-advisor -- Hiring for culture fit, performance reviews tied to values, attrition analysis linked to culture health
• ceo-advisor -- Culture strategy aligns with company vision; values refresh tied to strategic pivots
• coo-advisor -- Culture rituals embedded in operating rhythm; org restructures assessed for culture impact
• change-management -- Cultural dimension of any major change initiative; resistance patterns mapped to culture type
• founder-coach -- Leadership style impact on culture; founder behavior modeling assessed against stated values
• company-os -- Culture rituals integrated into the organizational operating system meeting cadence