- name
- bo-faq-bot
- description
- Build and query a FAQ knowledge base from markdown files. Use when asked to create a FAQ bot, set up automatic answers, build a knowledge base, add FAQ entries, search FAQs, or answer common questions from a knowledge base. Perfect for Fieshu business bots.
Feishu FAQ Bot
Build a searchable knowledge base from markdown files. Match incoming questions to the best FAQ answer using fuzzy text matching.
Quick Start
# Initialize a new FAQ knowledge base
python scripts/faqbot.py init
# Add a FAQ entry interactively
python scripts/faqbot.py add -q "What are your business hours?" -a "We are open Monday to Friday, 9 AM to 6 PM CET."
# Import FAQs from a markdown file
python scripts/faqbot.py import faq-source.md
# Search for the best matching answer
python scripts/faqbot.py search "when are you open"
# List all FAQ entries
python scripts/faqbot.py list
# Export all FAQs to markdown
python scripts/faqbot.py export --format md -o faqs-export.md
# Export as JSON
python scripts/faqbot.py export --format json -o faqs.json
# Remove a FAQ entry by ID
python scripts/faqbot.py remove 3
# Get stats about the knowledge base
python scripts/faqbot.py statsCommands
| Command | Args | Description | |
|---|---|---|---|
init | Create a new empty knowledge base | ||
add | -q QUESTION -a ANSWER [-t TAGS] | Add a single FAQ entry | |
import | <file.md> | Import FAQs from markdown (H2 = question, body = answer) | |
search | <query> [--top N] [--threshold T] | Find best matching answer(s) | |
list | [--tag TAG] | List all FAQ entries | |
remove | <id> | Remove a FAQ entry | |
export | `[--format md\ | json] [-o FILE]` | Export knowledge base |
stats | Show knowledge base statistics |
Markdown Import Format
## What are your business hours?
We are open Monday to Friday, 9 AM to 6 PM CET.
Weekend support is available via email only.
## How do I reset my password?
Go to Settings > Account > Reset Password.
You will receive an email with a reset link.
## What payment methods do you accept?
We accept:
- Credit/debit cards (Visa, Mastercard)
- PayPal
- Bank transfer (EU only)Each H2 heading becomes a question, the body below becomes the answer.
Search Scoring
- Uses TF-IDF-like fuzzy matching on question text
- Returns confidence score (0.0 to 1.0)
- Default threshold: 0.3 (adjustable with
--threshold) - Returns top 3 matches by default (adjustable with
--top)
Integration with OpenClaw
This skill is designed to work as a Feishu FAQ bot. When a user asks a question, the agent can use the search command to find the best match and respond automatically. Configure it in your cron or agent system prompt.